RepairsRepairs are offered within 3 months of purchase. All beads and gemstones must be included. Repairs within this time frame are not subject to charge. However, shipping costs must be covered by the customer.
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RestringingRestringing is offered within 8 months of purchase. We charge a re-stringing fee of $22 per bracelet plus shipping. Unfortunately, rings do not qualify.
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ReturnsReturns are offered within 30 days of purchase. Item(s) must not be worn and must arrive in original condition. SALE or promotion orders are FINAL SALE. Shipping costs must be covered by the customer.
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Let us know how you’d like to move forward with a return or repair and someone will get in touch.
You will be responsible for shipping orders back to us.
You will be responsible for shipping orders back to us.